Customer Care

MWC cares about the quality of your water.

Aqualutely EssentialFor NJ Customers:

  • Report a Water Emergency at any time to: (800) 549-3802
  • For Billing Inquiries or to arrange a meter reading, call: (800) 549-3802
  • To phone in your meter reading, please call: (732) 634-3124 or (732) 634-3126

For DE Customers:

  • Report a Water Emergency at any time to: (877) 720-9272
  • For Billing Inquiries or to arrange a meter reading, call: (877) 720-9272
  • To phone in your meter reading, please call: (877) 720-9272

Do you have a question?

New Jersey and Delaware customers may email us regarding any Customer Service issue at [email protected]

Application for Water Service

Application for a service connection and/or water service must be made to the company and fees paid before any connection is installed or water service provided. For more information call (800) 549-3802 in New Jersey or (877) 720-9272 in Delaware.

Moving?

Before you move to a new location, either inside or outside of our service area, please notify our Customer Service Department so that we can arrange for a final meter reading and send you a final bill for your old account. Please contact us at least 48 hours before moving, please call (800) 549-3802 in New Jersey or (877) 720-9272 in Delaware.