Middlesex Water

Tidewater Environmental Services, Inc.
Frequently Asked Questions

Where is Tidewater Environmental Services, Inc. located?

Tidewater Environmental Services, Inc. has employees throughout the state, with our headquarters centrally located in Dover together with our affiliate company, Tidewater Utilities, Inc.

How does becoming part of Tidewater wastewater service territories benefit me?

Our employees are also your neighbors and will respond to local concerns promptly with the knowledge, expertise, and talent that our superior team offers. Central wastewater services by a respected, experienced, State regulated utility will assure long term operational efficiency and protection of Delaware's vital natural resources. Central wastewater service is often viewed as an amenity and may enhance your property value.

What do I have to do to become part of Tidewater's wastewater service territory?

The attached petition allows you to request that your property be included within a Tidewater service area for wastewater service. To have your property included in a future franchise area, all that is required is for you to sign the attached petition and mail it back to Tidewater.

What is a Certificate of Public Convenience and Necessity (CPCN)?

Certificate of Public Convenience and Necessity (CPCN) is an authorization issued by the State Public Service Commission (PSC) for the delivery and/or provision of a public service to a designated area or parcel of land. Designated areas are determined by the residents in the area and the PSC with review by the Division of Public Health, DNREC, State Fire Marshall's Office, and others.

When will wastewater services be provided to my property?

That depends; if your property is located adjacent to the road where a wastewater system currently exists, wastewater service can become available as soon as a CPCN is granted. If your property is located in an area in which a wastewater system has not yet been installed, wastewater service will become available as soon as the system is built in your area. Tidewater will contact property owners within each phase of all projects to inform them of the current schedule and steps required to receive service.

If you have further questions please feel free to contact a member of the Planning & Development Department at 1-800-523-7224 [email protected].