Customer Service
Quality Water at a Fair Price
 
 
 

To View Brochure-Residential Water Rates, Click here.

Your water rates are based on a consumption charge and a facilities charge for each billing period. As a customer of Middlesex Water Company, you are billed quarterly for water service.

Rates Effective October 27, 2007

Consumption Charge
The consumption charge is based on the amount of water you use during the billing period as determined by the beginning and ending water meter readings. This information is entered into our computer billing system that calculates the charges on the basis of current rates for service. Your water meter is the instrument that measures the amount of water you use. The meter records your use of water by the cubic foot. (One cubic foot = 7.48 gallons.) Also included in the consumption charge is a State Water tax of $0.01 per 1,000 gallons of water. Your Consumption Charge per Thousand Cubic Feet of Water = $24.0120.

Facilities Charge
The facilities charge is a fixed charge that covers our costs for maintaining the supply, treatment, distribution and service facilities that are necessary to provide safe and reliable water service to your home together with meter reading, installation and billing costs. This charge appears on every bill and does not vary with consumption. The facilities charge is based on the size and flow capacity of your water meter.

 

Size of
Meter
-------------

Quarterly
Charge
---------------

 

5/8 Inch
3/4 Inch
1 Inch
1½ Inch
2 Inch
3 Inch
4 Inch
6 Inch
8 Inch
10 Inch
12 Inch

$ 29.61
44.43
74.01
148.05
236.85
444.09
740.13
1,480.26
2,368.44
3,404.64
6,365.1
6

Importance Of Meter Reading
The water meter is an important part of your water service. It measures the amount of water you use, and its readings serve as the basis for your water consumption charges. You should familiarize yourself with the exact location of your meter.

Residential customers have their meters read quarterly (every three months), while commercial and industrial accounts are usually read monthly.

 

Determining Your Water Use
In order to determine your average daily water use or to check your appliance usage, you can read your meter on an hourly, daily or weekly basis. Simply record your meter reading at the beginning of a measurement period and again at the end of the period. The difference between these two meter readings will be the water used during the period. This audit will provide useful information as to your appliance usage and your water use habits.

How To Read Your Water Meter
Reading your water meter is not a difficult task. To determine your water usage, read your meter as you would an odometer – from left to right -- and simply report the number listed. Remember, your water consumption is measured in cubic feet. One cubic foot equals 7.48 gallons. An answering service is available 24 hours a day to record your meter readings. If your bills are consistently estimated, please call our office so that we may discuss some alternative means of obtaining an actual meter reading.

Determining How Much Water You Actually Use
In order to determine your average daily water use or to check your appliance usage, you can read your meter on an hourly, daily or weekly basis. Simply record your meter reading at the beginning of a
measurement period and again at the end of the period. The difference between these two meter readings will be the water used during the period. This audit will provide useful information as to your appliance usage and your water use habits.

Water Use Audit

Date Time Meter Reading
(cubic feet)
5-9 8 pm 10,502
5-2 8 pm 10,292
     
Difference:

7 days

210 (cubic feet)
Multiply by 7.48
to convert to gallons =
1,570 (gallons)
Divide by 7 days

÷ 7

 
Household
daily use =
  224 (gallons)
Number of users

÷ 3

 
Average daily usage per person = 75


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