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Water Rates and Charges

Water Rates and Charges for General Water Service

Each drop that flows from the tap requires significant technical expertise and solid infrastructure. Many people are at work behind the scenes ensuring the 24/7 delivery of one of life’s most essential of human needs. We work to provide safe, adequate and responsive service and to continually improve those services in the most affordable manner. Some people may think we set the rate that our customers pay for water. We do not. In New Jersey, our rates are set by an independent state agency known as the New Jersey Board of Public Utilities which helps assure that rates are held to a fair and reasonable level. In Delaware, our rates are regulated by the Delaware Public Service Commission in the same manner. In both instances, these regulators thoroughly review our company’s operations and cost to collect, treat and deliver water and examine how our infrastructure improvements will sustain the delivery of clean, safe water.

What factors contribute to the cost of tap water?

There are numerous factors that influence the cost of tap water. These include:

  • Aging water infrastructure – To ensure reliable service, we need to prudently invest in upgrading aging water mains, facilities, wellfields, storage, etc.
  • Rising treatment costs – New drinking water regulations are driving investment in new treatment technologies. As detection methods grow more sophisticated, more stringent water quality regulations may often result in increased testing and treatment costs.
  • Increasing costs of power – It takes significant energy to pump, treat and deliver water to thousands of customers.

What is a Consumption Charge?

Water rates are based on a consumption charge and a facilities charge for each billing period. The consumption charge reflects the amount of water you use during the billing period as determined by the beginning and ending water meter readings. This information is entered into our computer billing system that calculates the charges on the basis of current rates for service. Your water meter is the instrument that measures the amount of water you use. The meter records your use of water in CCF (hundreds of cubic feet). One CCF = 748 gallons. Also included in the consumption charge is a State Water tax of $0.01 per 1,000 gallons of water. Please Note: In DE, Tidewater records water use in gallons.

What is a Facilities Charge?

The facilities charge is a fixed charge that covers our costs for maintaining the supply, treatment, distribution and service facilities that are necessary to provide safe and reliable water service to your home together with meter reading, installation and billing costs. This charge appears on every bill and does not vary with consumption. The facilities charge is based on the size and flow capacity of your water meter.

Tariffs

Click the links below to view the related PDF document.

Middlesex Water Company – Tariff Effective January 1, 2023

Tidewater Utilities, Inc. – Tariff Effective September 1, 2022

Southern Shores Water Company -Tariff Effective January 1, 2020

Twin Lakes – Tariff Effective April 19, 2020

Pinelands Water Company – Water Tariff Effective November 4, 2019

Pinelands Wastewater Company – Wastewater Tariff Effective November 4, 2019

Wilkerson & Broadkiln Beach Water Companies-Tariff Effective April 1, 2015

Middlesex Water Company

Middlesex Water Company
485C Route 1 South, Suite 400                             Iselin, NJ 08830

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MATERIALS VERIFICATION TEST

The Materials Verification Test below can help you figure out if you have a lead, galvanized steel, copper, or plastic service line on the portion of the service line you own. When you have completed the visual inspection, please submit your results using the following survey link. If you have a lead or galvanized steel service line, Middlesex Water will contact you to confirm the results and schedule your service line replacement.

What you need:

  1. House key or coin
  2. Strong refrigerator magnet

Steps to check your service line:

  1. Find the water meter in your basement or outside your home and look at the service line that enters the water meter.
  2. Use the house key or coin to carefully scratch the pipe surface.
  3. Compare the scratched area to the following descriptions:
    • If it looks shiny and silver, the pipe is made of lead. A magnet will not stick to a lead pipe.
    • If it is a dull gray color with no noticeable scratch on the surface, the pipe is galvanized steel. A magnet will stick to a galvanized steel pipe.
    • If it is the same color as a penny, the pipe is copper. A magnet will not stick to a copper pipe.
    • If it is smooth and red, blue, white, or black, the pipe is plastic. A magnet will not stick to a plastic pipe.
  4. Report your service line material in this SURVEY
copper pipe
Dull brown or greenish: You DO NOT have a lead service line
Galvanized Steel Pipe
Grey or silver: You DO have a galvanized steel service line that should be replaced. A magnet will stick to a galvanized steel service line.
Lead Pipe
Grey or silver: You DO have a lead service line that should be replaced.
Red, blue, black, or white: You DO NOT have lead service line.

ENTERPRISE ENVIRONMENTAL POLICY

THE MIDDLESEX WATER ENTERPRISE WILL:

• Comply with, or produce results better than, applicable laws and regulations set forth by state utility commissions and government environmental regulatory agencies.

• Include the consideration of environmental impact in all business strategies, initiatives and project plans.

• Work to ensure a reliable source of water supply.

• Promote respect for the environment as part of our Company’s culture among employees and our suppliers in their daily operations.

• Focus on reducing the amount of water lost (non-revenue) in our distribution system and employ leak detection and other available technology to achieve this goal.

• Prevent pollution, reduce waste and minimize the consumption of resources to minimize risks to the environment.

• Continually work to educate customers about the importance of protecting and preserving our natural resources and the importance of wise water use.

• Educate, train and motivate employees to carry out tasks in an environmentally responsible manner.

• Build in system resiliency to mitigate effects of climate change and other short and long-term climate related challenges.

• Use efficient practices that save fuel, energy and water.

• Work with our industry and legislative representatives to shape public policy and legislation that supports water objectives and helps ensure safe drinking water.

• Invest prudently in our systems for infrastructure stability, operational resiliency and continued sustainability utilizing sound asset management planning.

• Engage with our community to ensure responsiveness to local needs and interests.

• Work in collaboration with our communities, local municipal officials and our vendors to ensure a clean, safe, reliable and resilient water supply.

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