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Reduce Carbon Emissions

Environmental Impact

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Reduce Carbon Emissions

As a leading provider of life-sustaining utility services, we strive to operate in a responsible manner and focus on impacts of our operations on the environment. Operating responsibly means making prudent and timely investments in infrastructure and working to mitigate environmental risks to ensure the sustainability of our business.
We are committed to high standards of excellence in the delivery of water and wastewater services, to taking measures to ensure climate resilience, to serving as a trusted resource to our customers and local governments, to building stronger communities and to providing a solid framework that drives economic stability, prosperity and quality of life. Our updated Environmental Policy frames the foundation of our commitment to environmental stewardship.

Investments in Infrastructure (2022 Progress)

  • Middlesex Water’s wellfield tested above new health-based standards for an insidious threat used to make nonstick cookware known as PFAS (per- and polyfluoroalkyl substances) in late 2021. The Company promptly notified customers of the exceedance and was able to switch to alternate drinking water sources by November 2021. By June 2022, MWC began successfully treating groundwater for PFAS compounds with its Phase 1 construction of an advanced treatment facility at its Park Avenue wellfield which continues to effectively treat groundwater in compliance with all state and federal drinking water standards. Despite lingering challenges in the supply chain, the full treatment facility project remains on target for completion in June 2023. Proceedings continue in Middlesex Water’s lawsuit against the alleged polluter.
  • Invested $7.9 million to replace 22,500 linear feet of aging water main as well as 583 service lines, valves and 21 fire hydrant replacements.
  • MWC has complied with all the amended requirements to the Water Quality Accountability Act. These include expanded cybersecurity requirements for utilities, new inspection schedules for valves and hydrants and the requirement of annual submission of capital improvement reports and associated capital expenditures to regulatory agencies.
  • Lead service lines present the greatest threat of lead in drinking water. Based on the knowledge that replacing lead lines helps reduce exposure and protect public health as well as new Lead and Copper Rule revisions enacted by the USEPA, Middlesex has embarked on a utility-wide program to remove all lead and galvanized steel service lines on the customer and utility side by 2031. Middlesex had been proactive and replaced most of the known lead service lines on the utility-owned portion of the service line decades ago. Now, MWC is in the process of replacing known galvanized steel service lines on utility-owned and customer-owned portions of the service line.
  • The Company will be working on a neighborhood-by-neighborhood basis to replace lead service lines, factoring in planned construction activities and prioritizing geographic areas based on the most vulnerable areas that serve a large number of at-risk individuals. A publicly available inventory map of service lines whose lead status is known or unknown can now be found on our website and online tools are available where customers can view and self-report service line composition.
  • Upholding the Company’s continued commitment to water quality and sustainability, and the need to invest in technologies that keep pace with changing regulations and emerging contaminants, MWC began the operation of its ozone plant upgrade. This $72 million facility was dedicated in 2022 to VP of Engineering, G. Christian Andreasen, who, over a 40-year career, has substantially led the company’s extensive capital investment program and other engineering initiatives.

Minimizing Our Carbon Footprint (2022 Progress)

  • Middlesex replaced aging generators at its raw water intake station with new Tier 4 Emissions compliant models which not only increase reliability during emergencies but also reduce overall emissions.
  • The Company executed a recent upgrade to its Oracle Mobile Workforce Management application which, while minimizing greenhouse gas emissions by reducing travel time and vehicle usage, also results in more efficient fleet dispatching as it optimizes driving routes to help crews better respond to customer service requests.
  • Increased utilization of video conferencing and other meeting platform applications is helping to reduce employee travel.
  • The Company’s hybrid work model contributes to work/life balance for employees whose jobs allow them to work remotely. A further benefit of this model is that it helps to further reduce emissions as well as non-recyclable waste.
  • Work has begun on the design and construction of four dual charging stations for conversion to electric vehicles.
  • Upgrades to our operating facilities include conversion away from fuel oil for heating, additional variable frequency drives on large pumps, and energy-efficient lighting, etc.
  • Sustainable landscaping, including native plants, has been incorporated at our CJO Treatment Plant.
  • We continue to encourage our customers to be environmentally conscious through e-billing and viewing paperless statements which reduce cost, waste, and emissions.

Maintaining and Protecting Resources/Climate Resiliency (2022 Progress)

  • Throughout 2022, as high temperatures and lingering dry conditions placed pressures on water systems, Middlesex continued to practice environmental stewardship of water resources by diligently managing unaccounted for water through leak detection measures and increasing conservation messaging to customers.
  • Middlesex participates in a load-shedding program with the electrical power grid by switching over to generator power during times of peak electrical demand.
  • As part of our Water for Tomorrow program to ensure service quality, reliability and resiliency our teams continued to research suitable locations to construct new elevated water storage tanks in the Middlesex system area.
  • We have increased efforts to work with local law enforcement to identify and prosecute individuals who have gained water in an unauthorized manner.
  • Conducted a total review of our enterprise GIS system to identify gaps. Upgrading our GIS systems with enhanced mapping of mains, valves and hydrants can expedite crew response to main breaks and service outages.
  • Having completed our Western Transmission main several years ago which helps provide critical back-up water supply, we began planning for an overall condition assessment of another critical transmission pipeline.This work will help us plan for overall transmission system resiliency.
  • To adapt to climate change vulnerabilities (rising average temperatures and greater storm intensity) and maintain resiliency, the Middlesex team works to identify and remediate operational risk concerns. In 2022, for example, as part of hurricane/storm preparedness activities, crews cleared, cut and removed very large tree hazards and vegetative overgrowth which could pose a threat to critical water storage facilities. Also, we elevated our new generator above the floodplain in the area and added new electrical upgrades including new switch gears to maintain resiliency.
  • The Middlesex Enterprise has Emergency Response and Business Continuity plans in place to prepare for a water quality emergency. Middlesex participated in a New Jersey Board of Public Utilities Tabletop Exercise, designed to test emergency procedures, decision-making processes and customer communications in a real-time simulated realistic scenario.
  • To help ensure a safe, reliable water supply to rapidly expanding communities in DE, our subsidiary Tidewater constructed elevated storage tanks in the Millville by the Sea and South Rehoboth districts in southern DE. The elevated storage tanks, standing over 156 feet tall with a capacity of one million gallons, will help address water use fluctuations and improve pressures throughout the system.
  • To further maximize system efficiencies and stabilize water supply for area residents in southern Delaware, we interconnected two large water systems – the Rehoboth District and the Angola District in Sussex County, DE, whose combined systems serve nearly 20,000 service connections with over 1,100 new connections added in the past year. Also, a new plant was designed/built in the community of Bayside Americana and placed into service in Q2 to serve that growing community.
Middlesex Water Company

Middlesex Water Company
485C Route 1 South, Suite 400                             Iselin, NJ 08830

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MATERIALS VERIFICATION TEST

The Materials Verification Test below can help you figure out if you have a lead, galvanized steel, copper, or plastic service line on the portion of the service line you own. When you have completed the visual inspection, please submit your results using the following survey link. If you have a lead or galvanized steel service line, Middlesex Water will contact you to confirm the results and schedule your service line replacement.

What you need:

  1. House key or coin
  2. Strong refrigerator magnet

Steps to check your service line:

  1. Find the water meter in your basement or outside your home and look at the service line that enters the water meter.
  2. Use the house key or coin to carefully scratch the pipe surface.
  3. Compare the scratched area to the following descriptions:
    • If it looks shiny and silver, the pipe is made of lead. A magnet will not stick to a lead pipe.
    • If it is a dull gray color with no noticeable scratch on the surface, the pipe is galvanized steel. A magnet will stick to a galvanized steel pipe.
    • If it is the same color as a penny, the pipe is copper. A magnet will not stick to a copper pipe.
    • If it is smooth and red, blue, white, or black, the pipe is plastic. A magnet will not stick to a plastic pipe.
  4. Report your service line material in this SURVEY
copper pipe
Dull brown or greenish: You DO NOT have a lead service line
Galvanized Steel Pipe
Grey or silver: You DO have a galvanized steel service line that should be replaced. A magnet will stick to a galvanized steel service line.
Lead Pipe
Grey or silver: You DO have a lead service line that should be replaced.
Red, blue, black, or white: You DO NOT have lead service line.

ENTERPRISE ENVIRONMENTAL POLICY

THE MIDDLESEX WATER ENTERPRISE WILL:

• Comply with, or produce results better than, applicable laws and regulations set forth by state utility commissions and government environmental regulatory agencies.

• Include the consideration of environmental impact in all business strategies, initiatives and project plans.

• Work to ensure a reliable source of water supply.

• Promote respect for the environment as part of our Company’s culture among employees and our suppliers in their daily operations.

• Focus on reducing the amount of water lost (non-revenue) in our distribution system and employ leak detection and other available technology to achieve this goal.

• Prevent pollution, reduce waste and minimize the consumption of resources to minimize risks to the environment.

• Continually work to educate customers about the importance of protecting and preserving our natural resources and the importance of wise water use.

• Educate, train and motivate employees to carry out tasks in an environmentally responsible manner.

• Build in system resiliency to mitigate effects of climate change and other short and long-term climate related challenges.

• Use efficient practices that save fuel, energy and water.

• Work with our industry and legislative representatives to shape public policy and legislation that supports water objectives and helps ensure safe drinking water.

• Invest prudently in our systems for infrastructure stability, operational resiliency and continued sustainability utilizing sound asset management planning.

• Engage with our community to ensure responsiveness to local needs and interests.

• Work in collaboration with our communities, local municipal officials and our vendors to ensure a clean, safe, reliable and resilient water supply.

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