Customer Assistance
If you have been impacted financially and have concerns or are behind paying your bill, please contact one of our helpful customer service representatives at 800-549-3802 in New Jersey or at 877-720-9272 in Delaware to discuss arranging a flexible payment plan.
Low Income Household Water Assistance Program
You may qualify for additional assistance. The NJ. Dept. of Community Affairs (DCA) has launched the Low Income Household Water Assistance Program (LIHWAP), to provide emergency relief to customers who are behind in paying their residential water bill. Learn more here.
No internet access? Call the LIHWAP Call Center at 1 800-510-3102.