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PAYMENT OPTIONS
MWC payment options

Payment Options

MWC payment options

Middlesex Water offers a variety of convenient payment options that takes the hassle out of paying your bill.

1. Pay Your Bill Online

Save postage and reduce paper by accessing our convenient online payment portal.

Make Life Easier with Middlesex Water Company’s E-billing Solution

My H20 SmartPay is an online E-billing solution that lets customers of the Middlesex Water Company family of companies manage their account information, receive and pay bills electronically and set up reminders and automatic payments of their water bill.

Why Sign up for E-billing?

  • Flexibility to access your account 24/7, 365 days a year
  • Receive and pay bills electronically, from your desktop, tablet or smartphone
  • Make one-time or recurring payments
  • E-billing helps you avoid missed bills, inconvenient payment drop offs or late fees
  • Ability to set-up payment notification reminders
  • Help to better budget and organize finances
  • No more checks, envelopes or misplaced bills
  • No more bill clutter, go paperless

My H2O Smart Pay

Pay your bill online using our secure server >

2. Pay Your Bill By Phone

Call toll-free 1-877-386-6729 to pay your water bill by credit or debit card or to make an electronic check payment. For added convenience, this service is available 24 hrs a day, 365 days of the year.

3. Pay Your Bill By Mail

Please be advised that all bill payments for all companies should be mailed to the following address:

PO BOX 826538
Philadelphia, PA 19182-6538

4. CheckFreePay®

We are pleased to provide our customers an alternative way to pay their bill with CheckFreePay; walk-in bill payment. CheckFreePay; walk-in bill payment services are convenient, dependable and secure.

Benefits of Walk-in Bill Payment

  • You receive a receipt for your payment
  • You can avoid late fees or service charges
  • You pay your bill using cash
  • You can pay multiple bills at one location
  • You can be sure your your bill has been paid

CheckFree Pay

Find a payment center near you >

Middlesex Water Company

Middlesex Water Company
485C Route 1 South, Suite 400
Iselin, NJ 08830

Contact Us >

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MATERIALS VERIFICATION TEST

The Materials Verification Test below can help you figure out if you have a lead, galvanized steel, copper, or plastic service line on the portion of the service line you own. When you have completed the visual inspection, please submit your results using the following survey link. If you have a lead or galvanized steel service line, Middlesex Water will contact you to confirm the results and schedule your service line replacement.

What you need:

  1. House key or coin
  2. Strong refrigerator magnet

Steps to check your service line:

  1. Find the water meter in your basement or outside your home and look at the service line that enters the water meter.
  2. Use the house key or coin to carefully scratch the pipe surface.
  3. Compare the scratched area to the following descriptions:
    • If it looks shiny and silver, the pipe is made of lead. A magnet will not stick to a lead pipe.
    • If it is a dull gray color with no noticeable scratch on the surface, the pipe is galvanized steel. A magnet will stick to a galvanized steel pipe.
    • If it is the same color as a penny, the pipe is copper. A magnet will not stick to a copper pipe.
    • If it is smooth and red, blue, white, or black, the pipe is plastic. A magnet will not stick to a plastic pipe.
  4. Report your service line material in this SURVEY

ENTERPRISE ENVIRONMENTAL POLICY

THE MIDDLESEX WATER ENTERPRISE WILL:

• Comply with, or produce results better than, applicable laws and regulations set forth by state utility commissions and government environmental regulatory agencies.

• Include the consideration of environmental impact in all business strategies, initiatives and project plans.

• Work to ensure a reliable source of water supply.

• Promote respect for the environment as part of our Company’s culture among employees and our suppliers in their daily operations.

• Focus on reducing the amount of water lost (non-revenue) in our distribution system and employ leak detection and other available technology to achieve this goal.

• Prevent pollution, reduce waste and minimize the consumption of resources to minimize risks to the environment.

• Continually work to educate customers about the importance of protecting and preserving our natural resources and the importance of wise water use.

• Educate, train and motivate employees to carry out tasks in an environmentally responsible manner.

• Build in system resiliency to mitigate effects of climate change and other short and long-term climate related challenges.

• Use efficient practices that save fuel, energy and water.

• Work with our industry and legislative representatives to shape public policy and legislation that supports water objectives and helps ensure safe drinking water.

• Invest prudently in our systems for infrastructure stability, operational resiliency and continued sustainability utilizing sound asset management planning.

• Engage with our community to ensure responsiveness to local needs and interests.

• Work in collaboration with our communities, local municipal officials and our vendors to ensure a clean, safe, reliable and resilient water supply.