Skip to content
  • Investors
  • Developers & Partners
  • Contact Us
Menu
  • Investors
  • Developers & Partners
  • Contact Us
Search
  • Our Companies
    • Middlesex Water Company
    • Tidewater Utilities, Inc.
    • Pinelands Water and Wastewater Company
    • Utility Service Affiliates (Perth Amboy), Inc.
    • Utility Service Affiliates (Avalon)
    • Utility Service Affiliates, Inc. (Highland Park)
    • Twin Lakes Utilities, Inc.
Menu
  • Our Companies
    • Middlesex Water Company
    • Tidewater Utilities, Inc.
    • Pinelands Water and Wastewater Company
    • Utility Service Affiliates (Perth Amboy), Inc.
    • Utility Service Affiliates (Avalon)
    • Utility Service Affiliates, Inc. (Highland Park)
    • Twin Lakes Utilities, Inc.
Middlesex Water Company
  • About Us
  • Tips & Tools
  • News Room
  • Careers
  • Alerts
Menu
  • About Us
  • Tips & Tools
  • News Room
  • Careers
  • Alerts
PAYMENT OPTIONS

Contact Us

Home » Contact Us

For NJ Customers

  • Report a Water Emergency at any time: 
    (800) 549-3802 
  • For Billing Inquiries or to arrange
    a meter reading:
    (800) 549-3802
  • To phone in your meter reading:
    (732) 634-3124 or
    (732) 634-3126
  • Email: [email protected]

For DE Customers

  • Report a Water Emergency at any time: 
    (877) 720-9272 
  • For Billing Inquiries or to arrange
    a meter reading:
    (877) 720-9272
  • To phone in your meter reading:
    (877) 720-9272
  • Email: [email protected]
Water Cover
General Inquiries
Investor Relations
Media Inquiries
Human Resources
Professional Services
HomeServe USA
General Inquiries

Please contact our Corporate Headquarters:

485C Route 1 South, Suite 400
Iselin, NJ 08830

800-549-3802

[email protected]

Investor Relations

Please call 732-638-7549

or email [email protected]

Visit our IR site >

Media Inquiries

Please direct all media inquiries (NJ and DE) to our Corporate Affairs Department at 732-634-1500 or email [email protected]

To subscribe to Email Alerts and to receive notice every time the Company or any of its subsidiaries issues a News Release, Click Here.

Human Resources

485C Route 1 South, Suite 400
Iselin, NJ 08830

800-549-3802

[email protected]

For current open positions visit our Careers Page.

For your own protection please do not send personal information (i.e., account numbers, social security number, date of birth, etc.) via an email message. Email is an unsecured method of correspondence. If you do need to send personal information via email please us an encryption service or provider.

Professional Services
We can partner with your municipality, county or utility to provide various short and long term water and wastewater related services. Contact us to learn more: In New Jersey and nationwide, call: 732-634-1500 or email [email protected]

In Delaware, call: 877-720-9272 or email [email protected]

HomeServe USA

24/7 Repair Hotline: 1-888-300-5065

Homeserve Website >

Note: Emergency Home Repair Plans are currently only available to Middlesex Water Company, Pinelands, Utility Service Affiliates, Tidewater Environmental Services and Tidewater Utilities, Inc. Customers.

Middlesex Water Company
Pinelands Water and Wastewater Company
Tidewater Utilities, Inc.
Tidewater Environmental Services, Inc.
Twin Lakes Utilities, Inc.
Utility Services Affiliates-Avalon
Utility Services Affiliates-Highland Park
Utility Service Affiliates (Perth Amboy), Inc.
White Marsh Environmental Systems, Inc. (WMES)
Middlesex Water Company

General inquiries: (800) 549-3802

Email: [email protected]

Hours of Operations: Monday through Friday 9 AM-5 PM

Water Service Emergency?

Contact us at (800) 549-3802 24/7, 365 days a year.

Main Office Address

Middlesex Water Company 
485C Route 1 South, Suite 400
Iselin, NJ 08830 

Customer Service Correspondence

Middlesex Water Company 
485C Route 1 South, Suite 400 
Iselin, NJ 08830

 

Pinelands Water and Wastewater Company

General inquiries: (800)782-1116

Email: [email protected]

Hours of Operations: Monday through Friday 9 AM-5 PM

Water Service Emergency?

Contact us at (609) 859-2044 24/7, 365 days a year.

Main Office Address

Pinelands Water and Wastewater Company
P.O. Box 400
Iselin, NJ 08830

Customer Service Correspondence

Middlesex Water Company 
485C Route 1 South, Suite 400 
Iselin, NJ 08830 
Attn: Pinelands Water and Wastewater 

 

Tidewater Utilities, Inc.

General inquiries: (877) 720-9272

Email: [email protected]

Office Hours: Monday through Friday 9 AM-4:30 PM

Water Service Emergency?

Contact us at (877) 720-9272 24/7, 365 days a year.

Main Office Address

Tidewater Utilities, Inc.
1100 South Little Creek Road
Dover, DE 19901

Please note: Customer payments not accepted at this location.

Customer Service Correspondence

Middlesex Water Company 
485C Route 1 South, Suite 400 
Iselin, NJ 08830 
Attn: Tidewater Utilities  

 

Tidewater Environmental Services, Inc.

General inquiries: (877) 720-9272

Email: [email protected]

Hours of Operations: Monday through Friday 9 AM-5 PM

Water Service Emergency?

Contact us at (877) 720-9272 24/7, 365 days a year.

Business Address

Tidewater Environmental Services, Inc. 
1100 South Little Creek Road 
Dover, DE 19901 

Customer Service Correspondence

Middlesex Water Company 
485C Route 1 South, Suite 400 
Iselin, NJ 08830 
Attn: Tidewater Environmental Services (TESI)

Twin Lakes Utilities, Inc.

General inquiries: (800)523-7224

Email: [email protected]

Hours of Operations: Monday through Friday 9 AM-5 PM

Water Service Emergency?

Contact us at (800) 523-7224 24/7, 365 days a year.

Address

Twin Lakes Utilities, Inc.
P.O. Box 1500
Iselin, NJ 08830

 

Utility Services Affiliates-Avalon

General inquiries: (800) 729-4030

Email: [email protected]

Hours of Operations: Monday through Friday 9 AM-5 PM

Water Service Emergency?

Contact us at (800) 729-4030 24/7, 365 days a year.

Local Address

Utility Service Affiliates (Avalon)
1401 Dune Drive
Avalon, NJ 08202

Customer Service Correspondence

Middlesex Water Company 
485C Route 1 South, Suite 400 
Iselin, NJ 08830 
Attn: USA-Avalon  

 

Utility Services Affiliates-Highland Park

General inquiries: 732-819-3788

Email: [email protected]

Hours of Operations: Monday through Friday 6:30 AM-3:00 PM

Water Service Emergency?

Contact us at 888-691-2042 24/7, 365 days a year.

Main Office Address

Utility Service Affiliates-Highland Park
485C Route 1 South, Ste 400
Iselin, NJ 08830

Customer Service Correspondence

Utility Service Affiliates-Highland Park
221 South Fifth Avenue
Highland Park NJ 08904

 

Utility Service Affiliates (Perth Amboy), Inc.

General inquiries: (732) 826-0290

Email: [email protected]

Hours of Operations: Monday through Friday 9 AM-5 PM

Water Service Emergency?

Contact us at: (732) 826-5335 ( 9 a.m.-5 p.m.)
or (732) 721-3664 after 5 p.m.

Address

Utility Service Affiliates (Perth Amboy) Inc.
P. O. Box 167
Iselin, NJ 08830

 

White Marsh Environmental Systems, Inc. (WMES)

General inquiries: (877) 720-9272

Email: [email protected]

Hours of Operations: Monday through Friday 9 AM-5 PM

Water Service Emergency?

Contact us at (877) 720-9272 24/7, 365 days a year.

Business Address

White Marsh Environmental Systems, Inc.
1100 South Little Creek Road
Dover, DE 19901

Customer Service Correspondence

Middlesex Water Company 
485 C Route 1 South, Suite 400 
Iselin, NJ 08830 
Attn: White Marsh Environmental Systems, Inc.

Middlesex Water Company

Middlesex Water Company
485C Route 1 South, Suite 400                             Iselin, NJ 08830

Contact Us >

Facebook
Twitter
Linkedin
MY H2O SMARTPAY

Important Links

  • Water Quality Reports
  • Emergency Repair Plans
  • Water for Tomorrow Program
Menu
  • Water Quality Reports
  • Emergency Repair Plans
  • Water for Tomorrow Program

News Room

  • Fact Sheet
  • Press Releases
Menu
  • Fact Sheet
  • Press Releases

About Us

  • Corporate Profile
  • Our Services
  • Corporate Sustainability
  • Leadership Team
Menu
  • Corporate Profile
  • Our Services
  • Corporate Sustainability
  • Leadership Team

Careers >

Investors >

Developers & Partners >

Customer Care

  • Payment Options
  • Flexible Payment Plans
  • Start, Stop or Transfer Service
  • Report Change of Address
  • Sign Up for DirectAlert
  • Customer Rights & Responsibilities
  • Frequently Asked Questions (FAQs)
  • Customer Communications
  • Rate Information
  • Regulatory Filings
Menu
  • Payment Options
  • Flexible Payment Plans
  • Start, Stop or Transfer Service
  • Report Change of Address
  • Sign Up for DirectAlert
  • Customer Rights & Responsibilities
  • Frequently Asked Questions (FAQs)
  • Customer Communications
  • Rate Information
  • Regulatory Filings

Tips & Tools

  • Use Water Wisely
  • Prepare for Water Emergencies
  • Get the Lead Out
  • Call Before You Dig!
Menu
  • Use Water Wisely
  • Prepare for Water Emergencies
  • Get the Lead Out
  • Call Before You Dig!

Subscribe to our

Terms of Use

Privacy Policy

© 2021 Middlesex Water Company, Inc.  All rights reserved.