Environment

As a leading provider of life-sustaining utility services, we strive to operate in a responsible manner and focus on impacts of our operations on the environment. Operating responsibly means making prudent and timely investments to ensure the sustainability of our infrastructure.

We are committed to high standards of excellence in the delivery of water and wastewater services, to serving as a trusted resource to our customers and local governments, to building stronger communities and to providing a solid framework that drives economic stability, prosperity and quality of life. We set forth this policy which frames the foundation of our commitment to environmental stewardship.

Recent Environmental Stewardship Highlights

• Completed a leak survey for 300 miles of water main using advanced leak detection technology to minimize loss of valuable water resources (6)
• Water for Tomorrow® Investment campaign includes approx. $300 million through 2022 in infrastructure improvements to enhance reliability, resiliency and improved service quality. (6)
• Developed an operations plan to harden critical assets and further identify and mitigate risks related to climate change (9)
• Construction of our $72.0 million water treatment plant upgrade conversion to ozone for primary disinfection treatment will help ensure compliance with increasingly stringent regulations and address constituents of emerging concern and added reliability of service. (6,9)
• Achieved Honorable Recognition for Excellence and Innovation by U.S. EPA Aquarius Program for replacing an aged and unreliable community water system in DE with new infrastructure and connecting the system with surrounding water districts (6,9)
• Completed construction of 4.5 mile critical 42″ large water transmission main ensures critical backup water supply and resiliency (9,11)
• Replaced over 70,000 linear feet of aging water main in New Jersey since 2018. Middlesex Water is in its 25th year of its RENEW Program in New Jersey under which the Company replaces water mains, service lines, valves and hydrants in all the towns it serves to enhance water quality, improve fire flows and minimize service disruptions (6,9,11)
• Completed design plans for groundwater treatment at our largest wellfield in New Jersey in anticipation of stricter water quality standards. (3, 6)
• Collaborate with local governments, stakeholder groups and other utilities in planning major infrastructure enhancement projects. (11)
• Invested $5 million in raw water pump station improvements feeding our largest water treatment plant to improve the resiliency of our power supply and mitigate the impact of events associated with climate related risks (11)

Social

Employee safety education, training and professional development are critical investments in human capital that help promote an agile and engaged workforce and support the continuity of our business. We actively serve as a trusted resource to our customers and local governments, and work to build stronger communities through active participation and by providing a solid water delivery framework that drives economic stability, prosperity and quality of life.

Recent Social Highlights

• Risk management and cyber security training provided to all employees. On-going workplace health and safety training programs and policies help reduce occupational injury and illness.(3)
• Succession planning strategies have been developed for key leadership positions.
• Formal policies and related training help to ensure a work environment free from all forms of discrimination and harassment (5)
• Access to a variety of benefits supports employee physical and mental health and well-being (3)
• Implemented Diversity, Equity and Inclusion employee survey and video town hall meetings (5)
• Board of Directors and Executive management are comprised of 38% women (5)
• Donated nearly $100,000 to restock local food banks during the COVID-19 pandemic. Presenting Sponsor of the NJ local Bowl for Hunger initiative, which raises funds for local food pantries, for over a decade. (2)
• Participating employer in the Apprenticeship USA Program, National Rural Water Association in both New Jersey and Delaware to train and license water and wastewater operators.(8)
• Middlesex named to the list of 2020 Top Workplaces based solely on employee feedback gathered through a third-party survey which measures 15 drivers of engaged cultures, including alignment, execution and connection. Tidewater Utilities named a 2020 Superstar in Business by the Delaware State Chamber of Commerce. (8)
• Supportive work environment and numerous professional development opportunities supports employee engagement and satisfaction. (8)
• Commitment to infrastructure investment provides jobs and enhancing the water delivery framework supports a reliable water supply essential to economic stability.(8,11)

Governance

Our Board of Directors regularly reviews our governance policies and Board composition to assure we are aligned with the interests of our shareholders.

Recent Governance Highlights

• Significantly revised our Code of Conduct to included additional disclosures. Annual attestation of compliance required by all employees.
• Expanded our existing Insider Trading Policy which is applicable to Directors, Officers and Employees
• Established Director business conduct guidelines.
• Introduced more stringent capital program project management, enterprise procurement policies and training for improved consistency (9)

Zero Hunger

End hunger, achieve food security and improved nutrition and promote sustainable agriculture

Good Health and Well-being

Ensure healthy lives and promote well-being for all at all ages

Gender Equality

Achieve gender equality and empower all women and girls

Clean Water and Sanitation

Ensure availability and sustainable management of water and sanitation for all

Decent Work and Economic Growth

Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

Industry, Innovation and Infrastructure

Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation

Sustainable Cities and Communities

Make cities and human settlements inclusive, safe, resilient and sustainable