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MWC Maryland

Middlesex Water Maryland

MWC Maryland

Middlesex Water Maryland

The Experts for your Water and Wastewater Needs

Our Mission

Middlesex Water Maryland is a trusted water and wastewater utility serving communities across Maryland’s Eastern Shore. With more than 125 years of industry experience behind us, we deliver proven expertise, reliable service, and a strong commitment to operational excellence. Our mission is to provide high‑quality service and keep communities flowing efficiently.

We offer comprehensive water and wastewater solutions, including water production, treatment, and distribution; wastewater collection and treatment; public‑private partnerships; and the acquisition and enhancement of existing utility systems.

Specializations

We specialize in regulated and non-regulated services including but not limited to the following:

  • Municipal Owned Systems
  • County Owned Systems
  • Government Owned Systems
  • Private Developer Owned Systems
  • Community Owned Systems

Water & Wastewater Expert

  • Contract Operations Services
  • Water Quality Analysis
  • Leak Detection Coordination
  • Instrumentation Upgrades
  • Flow Testing
  • Fire Hydrant Maintenance
  • Disinfection By-Product Compliance
  • Lead & Copper Compliance
  • Inspect & Repair Infrastructure
  • New Service Installation
  • Generator Service
  • Pump Station O&M
  • 24/7 Emergency Response
  • Preventative Maintenance
  • Water System Acquisition

View Info Sheet >

Service Alerts

There are no current DEP Issued Service Alerts at this time. 

Contact Us

GENERAL INQUIRIES: (302) 747-1312
EMAIL:[email protected] | [email protected]
OFFICE HOURS:
Monday through Friday 9 AM-5 PM
OFFICE ADDRESS:
Middlesex Water Maryland
1100 S. Little Creek Road
Dover, Delaware 19901
CUSTOMER SERVICE ADDRESS:
Middlesex Water Company
485 C Route 1 South
Suite 400
Iselin, NJ 08830

Please make sure to provide your account number or service address in all correspondence to avoid a delay in response.

Take a look at our Tips and Tools for safe and efficient water use »

MATERIALS VERIFICATION TEST

The Materials Verification Test below can help you figure out if you have a lead, galvanized steel, copper, or plastic service line on the portion of the service line you own. When you have completed the visual inspection, please submit your results using the following survey link. If you have a lead or galvanized steel service line, Middlesex Water will contact you to confirm the results and schedule your service line replacement.

What you need:

  1. House key or coin
  2. Strong refrigerator magnet

Steps to check your service line:

  1. Find the water meter in your basement or outside your home and look at the service line that enters the water meter.
  2. Use the house key or coin to carefully scratch the pipe surface.
  3. Compare the scratched area to the following descriptions:
    • If it looks shiny and silver, the pipe is made of lead. A magnet will not stick to a lead pipe.
    • If it is a dull gray color with no noticeable scratch on the surface, the pipe is galvanized steel. A magnet will stick to a galvanized steel pipe.
    • If it is the same color as a penny, the pipe is copper. A magnet will not stick to a copper pipe.
    • If it is smooth and red, blue, white, or black, the pipe is plastic. A magnet will not stick to a plastic pipe.
  4. Report your service line material in this SURVEY

ENTERPRISE ENVIRONMENTAL POLICY

THE MIDDLESEX WATER ENTERPRISE WILL:

• Comply with, or produce results better than, applicable laws and regulations set forth by state utility commissions and government environmental regulatory agencies.

• Include the consideration of environmental impact in all business strategies, initiatives and project plans.

• Work to ensure a reliable source of water supply.

• Promote respect for the environment as part of our Company’s culture among employees and our suppliers in their daily operations.

• Focus on reducing the amount of water lost (non-revenue) in our distribution system and employ leak detection and other available technology to achieve this goal.

• Prevent pollution, reduce waste and minimize the consumption of resources to minimize risks to the environment.

• Continually work to educate customers about the importance of protecting and preserving our natural resources and the importance of wise water use.

• Educate, train and motivate employees to carry out tasks in an environmentally responsible manner.

• Build in system resiliency to mitigate effects of climate change and other short and long-term climate related challenges.

• Use efficient practices that save fuel, energy and water.

• Work with our industry and legislative representatives to shape public policy and legislation that supports water objectives and helps ensure safe drinking water.

• Invest prudently in our systems for infrastructure stability, operational resiliency and continued sustainability utilizing sound asset management planning.

• Engage with our community to ensure responsiveness to local needs and interests.

• Work in collaboration with our communities, local municipal officials and our vendors to ensure a clean, safe, reliable and resilient water supply.