PAYMENT OPTIONS
Public Private Partnership

Our Services

Creating Opportunities Through Full Service Solutions

The Middlesex Water family of companies has built a strong reputation for delivering value for our clients through sound, technical water and wastewater solutions. Our reputation as an honest and ethical problem solver is growing and we’d like to put our expertise to work for you. Middlesex Water, with over a century of utility management and operations experience, offers municipalities, developers and small system owners a comprehensive suite of water and wastewater solutions.

We offer a solid and disciplined approach to water- and wastewater-related services management that is rooted in experience, a commitment to quality and integrity.

Experience – Since 1897, we’ve built a reputation as an industry leader in providing water and wastewater solutions. This reputation is backed by a solid financial and managerial network that provide the capital investment and institutional knowledge necessary for successful project completion.

Quality – Our dedicated professionals, skilled in technical, operational and regulatory matters, are passionate about their work and committed to delivering service that meets our residential and commercial customers’ highest standards.

Integrity – As our professional capabilities have grown, so has our reputation for delivering practical and effective solutions. Our relationships with our customers, shareholders and employees are based on trust, mutual respect and transparency. We partner with municipalities and developers to design local, cost-effective solutions that uniquely address their needs.

Have questions about how to manage your water system more efficiently? Whether you represent a municipality, developer or small system, we can offer practical assistance in day-to-day administration and system operations. Whether it’s providing a plentiful and reliable supply of safe drinking water or managing wastewater efficiently, we can provide the resources, local knowledge and a total management solution that is economically, operationally and environmentally sound.

Our comprehensive range of services include:

  • Water Production, Treatment and Distribution
  • Full Service Municipal Contract Operations
  • Design/Build/Own/Operate System Assets
  • Public/Private Partnerships
  • Wastewater Collection and Treatment
  • Water and Wastewater System Maintenance
  • Water and Sewer Line Maintenance Programs (through a third party vendor)

Contract Operations

Our professional staff of engineers, state-licensed operators and water quality professionals have been recognized for outstanding service to the industry on state and national levels and are regarded as experts in their fields. As new regulations require greater levels of compliance, contract operations agreements may offer our clients peace of mind. Our professional capabilities encompass three distinct segments:

Utility Services

  • Ownership, operation and maintenance of water or wastewater systems for developers, communities and state and federal government agencies
  • Public/private partnerships
  • Design, build, finance or any combination thereof

Water and Wastewater Contract Services

  • Full service water and wastewater contract operation services
  • Private developer or community-owned systems
  • Government, county or municipally-owned systems
  • Public/private partnerships
  • Water and wastewater system maintenance or related services
  • Water and wastewater system capital improvements
  • Project management services
  • Preventative maintenance programs

Acquisition Arrangements

As water and wastewater system owners face an increasing need for essential capital improvements driven by new regulatory requirements, acquisition by Middlesex Water Company offers the following benefits:

  • Stable rates regulated by each state’s utility commission
  • Financial stability with more than a century of experience
  • Regulatory compliance
  • Responsive customer service
  • Professional local, licensed and established support staff
  • Peace of mind due to complete relief of responsibility for operations, maintenance and capital improvement of your existing and future water or wastewater system

Contact us to learn how we can meet your needs to deliver water and wastewater solutions that make sense.

In New Jersey and nationwide, call: 732-634-1500 or email [email protected] 

 

Middlesex Water Company

Middlesex Water Company
485C Route 1 South, Suite 400                             Iselin, NJ 08830

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MATERIALS VERIFICATION TEST

The Materials Verification Test below can help you figure out if you have a lead, galvanized steel, copper, or plastic service line on the portion of the service line you own. When you have completed the visual inspection, please submit your results using the following survey link. If you have a lead or galvanized steel service line, Middlesex Water will contact you to confirm the results and schedule your service line replacement.

What you need:

  1. House key or coin
  2. Strong refrigerator magnet

Steps to check your service line:

  1. Find the water meter in your basement or outside your home and look at the service line that enters the water meter.
  2. Use the house key or coin to carefully scratch the pipe surface.
  3. Compare the scratched area to the following descriptions:
    • If it looks shiny and silver, the pipe is made of lead. A magnet will not stick to a lead pipe.
    • If it is a dull gray color with no noticeable scratch on the surface, the pipe is galvanized steel. A magnet will stick to a galvanized steel pipe.
    • If it is the same color as a penny, the pipe is copper. A magnet will not stick to a copper pipe.
    • If it is smooth and red, blue, white, or black, the pipe is plastic. A magnet will not stick to a plastic pipe.
  4. Report your service line material in this SURVEY

ENTERPRISE ENVIRONMENTAL POLICY

THE MIDDLESEX WATER ENTERPRISE WILL:

• Comply with, or produce results better than, applicable laws and regulations set forth by state utility commissions and government environmental regulatory agencies.

• Include the consideration of environmental impact in all business strategies, initiatives and project plans.

• Work to ensure a reliable source of water supply.

• Promote respect for the environment as part of our Company’s culture among employees and our suppliers in their daily operations.

• Focus on reducing the amount of water lost (non-revenue) in our distribution system and employ leak detection and other available technology to achieve this goal.

• Prevent pollution, reduce waste and minimize the consumption of resources to minimize risks to the environment.

• Continually work to educate customers about the importance of protecting and preserving our natural resources and the importance of wise water use.

• Educate, train and motivate employees to carry out tasks in an environmentally responsible manner.

• Build in system resiliency to mitigate effects of climate change and other short and long-term climate related challenges.

• Use efficient practices that save fuel, energy and water.

• Work with our industry and legislative representatives to shape public policy and legislation that supports water objectives and helps ensure safe drinking water.

• Invest prudently in our systems for infrastructure stability, operational resiliency and continued sustainability utilizing sound asset management planning.

• Engage with our community to ensure responsiveness to local needs and interests.

• Work in collaboration with our communities, local municipal officials and our vendors to ensure a clean, safe, reliable and resilient water supply.